Thursday, May 9, 2013

Hello again! I am happy to share some exciting news which I had sneakily mentioned a couple of posts ago. I will be starting a new job at the end of the month, and also moving into a new apartment. It will be amazing to have a real kitchen again, and I am very much looking forward to my new job!

In the midst of job and apartment hunting, interviewing, etc, I managed to snag a few great finds. Madewell.com was having a great promotion last week, with an extra 30% off sale prices, and free shipping over $50. When Madewell does these promotions, I pay attention. I love their stuff, and have gotten some great deals during previous promotions over the past couple of years. A pair of their nude patent leather flats, a great belt, a thick cozy scarf, and a linen striped tee, and all of these items I've been wearing to death.

This time, I was craving neon. I found it, in the form of these gorgeous items:



Photo courtesy of madewell.com

The silk front is done in a beautiful vintage photo-inspired floral print, and the back is a soft and silky rayon in bright yellow. I received this a few days ago and am absolutely in love. Today I'm wearing it to work with a white cotton blazer, khaki trousers, and my trusty nude flats. I kept accessories simple with a few favorite gold pieces - a botanical-inspired ring, a slim Art-Deco-ish bracelet from the LOFT, and a tiny opal pendant. I have some gray skinnies and a navy blue cardigan, plus bright pink flats, that I can also see this getting along with just fine. Definitely worth it for $25, and a testament to how versatile a good floral print can be.


 Photo courtesy of madewell.com

The photo shown here is in the Palace Pink option, which is what was on the website. I went for the Luminary Citron. Check out the color swatch on the website - it is a gorgeous electric yellow/lemon color. I was so excited when I saw this - just what I've been looking for, and in beautiful silk too. I worked with a wonderful customer service associate, using the online chat option, to find the correct size. She was very helpful and was able to give me exact measurements for a couple of size options I was considering. Even though they were final sale and not eligible for return, she was able to put in a note for me that would allow me to return the skirt if it ended up not fitting.

As it turned out, the size I chose didn't work for me - it was a smidge too tight, and since it was silk, I wanted it to flow better so lines and bulges would be skimmed over and not accentuated. Working with another one of their great customer service associates on the phone, I was able to exchange my skirt for the next size up, free of charge. I also picked up a belt while I was at it - I have been looking for a wider belt to cinch dresses and tunics/cardigans with, and the color was just what I wanted. Since I called while the extra 30% off promotion was still running, I got the belt at a great price, too. I can't wait to share the verdict when I get the skirt and belt, and to continue incorporating bright pops of color into my wardrobe.

And I would be remiss if I didn't give praise and tell you how pleasant it was to work with Madewell's customer service for this seemingly convoluted set of transactions. When shopping online, it is very important for me to be able to talk to someone who knows the product, has it in front of them, and is able to give you information beyond what's posted online to help you make your decision. This helps you save time and money, so you'll be able to confidently say yes or no to pieces you are considering. Plus, they were so nice to chat with and did everything they could to help me.  As a disclaimer, I'm not getting anything from Madewell (or any of the other merchants I've written about here) to write my opinion; this is just me sharing my opinion in hopes that it will benefit you down the road.  I'm not afraid to pick up the phone and get in contact with customer service with questions about my orders from any merchant, and more than once I've experienced poor customer service. It's a tough job to be sure, so if any of you are working in this field, please do not take it as an offense. It just makes it that much more notable when someone really comes through, and so I wanted to praise these ladies and share my positive experience with you guys. In short - Madewell's stuff rocks, their customer service rocks, and Thursdays rock because it's almost Friday! (Wait, what? Non sequitur, anyone? But it's all true! :)









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